Terms of Service

LaxLeague is software. We give youth lacrosse leagues and school programs (each, a “League”) a branded website, a registration and payment system, rosters, schedules, statistics, communications, and a mobile app that families use across every League they belong to.

We do not run leagues. Each League is an independent organization. It sets its own fees, age groups, tryout and roster rules, playing time, schedules, coaching assignments, discipline, refund policy, and safety procedures. It recruits and supervises its own coaches and volunteers, and it is responsible for background checks, insurance, and compliance with the rules of any sanctioning body. Nothing here makes us a partner, agent, or joint venturer of a League, and we are not responsible for a League’s programs, decisions, or conduct.

Questions about a season, a roster, a refund, or a coach go to your League. Questions about the software go to us.

You must be at least 18 years old to create an account. Accounts are for parents, legal guardians, coaches, and League administrators. Children do not get accounts; a guardian adds and manages the players in their family.

You are responsible for the accuracy of the information you enter, for keeping your sign-in credentials secure, and for everything done through your account. Tell us promptly if you believe your account has been used without your permission.

By adding a player, you confirm that you are that child’s parent or legal guardian, or that you have the guardian’s authority to provide their information and to sign on their behalf.

Most Leagues require signed documents before a child may participate — a participant agreement, waiver, and release; a parent and spectator code of conduct; a player code of conduct; a coach code of conduct; or a photo and media consent. The Service presents those documents, records the exact text you agreed to and its hash, and keeps the signature.

Those documents are agreements between you and the League, not with us. They carry their own terms — assumption of risk, release of liability, medical authorization, conduct expectations — and they govern participation in the League’s programs. These Terms of Service govern your use of the software and do not replace, modify, or limit them.

Registration prices, options, equipment charges, sibling discounts, promotional codes, and financial aid are set by your League. We display what the League configured.

Convenience fee. On top of the League’s price we add a per-transaction convenience fee so the League nets its stated price. The fee is calculated as a percentage of the discounted subtotal plus a fixed amount, and the exact dollar figure is itemized in your checkout summary before you pay. If you do not want to pay it, ask your League whether it accepts payment outside the platform.

Processing. Payments are processed by Stripe. Card and bank details are entered directly with Stripe and never pass through our servers. Your payment is routed to the League’s own connected Stripe account, and the convenience fee is retained by us as the platform fee. Your use of the payment features is also subject to the Stripe Services Agreement.

Chargebacks. Disputing a charge with your bank does not resolve a disagreement with a League and may result in fees and in the loss of your player’s place. Contact the League first.

Refunds are the League’s decision. Each League sets and applies its own refund policy — whether a refund is available, in what amount, and by what deadline. We provide the tools a League uses to issue a full or partial refund, and we execute the refund it approves.

When a League refunds an order, the convenience fee is returned as well unless the League chooses otherwise. Refunds go back to the original payment method; the time it takes to appear is set by your bank. A fully refunded registration releases the player’s roster spot.

We do not issue refunds on a League’s behalf and cannot override a League’s decision.

If you administer a League on the platform, the following also applies to you.

• You must complete Stripe Connect onboarding before you can accept payments. In doing so you enter into the Stripe Connected Account Agreement directly with Stripe and are responsible for the accuracy of the information you give Stripe, for your tax reporting, and for the settings on your connected account.
• You are responsible for your programs: fees and refund policy, rosters and playing time, coach selection and supervision, background checks, insurance, facility and weather decisions, concussion and safety protocols, and compliance with all applicable law and with the rules of any sanctioning body.
• You are responsible for the content you publish through the Service — pages, articles, announcements, photos, and film — and for the accuracy of what you tell families.
• You must handle the family and player information you can see through the Service only for the purpose of running your programs, limit staff access to those who need it, and never sell it or use it for unrelated marketing.
• Your platform subscription, plan limits, add-ons, and any other commercial terms are as agreed with us separately. Fees are non-refundable except where required by law.
• You will not use the Service to collect money for anything other than your own programs and fundraising.

You agree not to:

• Use the Service to harass, threaten, bully, or endanger anyone — especially a child.
• Upload content that is unlawful, defamatory, obscene, or that infringes someone else’s rights.
• Upload a photo or video of a minor without the permission of that child’s parent or guardian and consistent with the League’s photo policy.
• Impersonate another person, or claim a role in a League that you do not hold.
• Access another family’s or another League’s data, probe or bypass our access controls, or attempt to defeat the isolation between Leagues.
• Scrape, bulk-export, or resell data from the Service, or use it to build a competing product.
• Interfere with the Service — overload it, introduce malicious code, or reverse engineer it except to the extent the law permits.
• Use the Service to send unsolicited commercial messages.

We may remove content and suspend access for conduct that violates this section, and we will report credible threats to a child to the appropriate authorities.

Your content stays yours. A League owns the content it publishes — its name, logo, pages, articles, schedules, and media. You own the content you upload.

The license you give. By uploading content you grant the League you uploaded it to, and us, a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt for display (for example, generating a thumbnail), and display that content for the purpose of operating the Service and the League’s programs. A League’s further use of photos — on its website, social media, or in fundraising materials — is governed by the photo and media release in its own agreements and by any opt-out you exercised there. The license ends when the content is deleted, except for copies retained in backups for a limited period or where a record must be preserved.

Photos of minors. Uploaded photos are held for review, are published only after a League administrator approves them, and are visible only to signed-in members of that League. They are never made public by the platform.

Our content. The Service itself — the software, design, “LaxLeague” and “HRD Lax Leagues” names and marks — belongs to us. We grant you a limited, revocable, non-transferable right to use the Service as intended. Nothing here transfers ownership of it.

Copyright complaints. If you believe content on the Service infringes your copyright, email support@laxleague.com with enough detail to identify the work and the material, and we will respond.

Our Privacy Policy explains what we collect, how we use it, and the choices you have, and it is part of these terms. In short: the Service is directed at adults, guardians provide and control the information about their children, photos of minors are members-only, we do not sell personal data, and you can delete your account in the app or by email.

The LaxLeague app is distributed through the Apple App Store. Your use of it is also subject to Apple’s terms. Apple is not a party to this agreement, has no obligation to provide support for the app, and is a third-party beneficiary of these terms with the right to enforce them against you. Any claim about the app — including a claim that it fails to conform to a warranty — is between you and us, not Apple.

Push notifications are best-effort. Do not rely on a notification alone for a time-sensitive decision such as a weather cancellation; check with your League.

The Service depends on third parties — Stripe for payments, Clerk for sign-in, Apple for push delivery, and the providers listed in our Privacy Policy — and may link to sites we do not control, including a League’s own social accounts and its sponsors. We are not responsible for those services or their content, and your use of them is governed by their terms.

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any schedule, roster, statistic, or notification displayed in it is accurate or complete — that information comes from Leagues and their volunteers.

We are not responsible for what happens on the field. Lacrosse is a contact sport with inherent risks. Participation, supervision, medical response, and safety are the League’s responsibility and are covered by the agreements you sign with it.

To the fullest extent permitted by law, HRD Lax Leagues and its owners, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of or relating to the Service — whether the claim is in contract, tort, or any other theory, and even if we were advised such damages were possible.

Our total liability for all claims relating to the Service in any twelve-month period is limited to the greater of (a) the platform fees you paid us in that period and (b) one hundred dollars ($100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; nothing here limits liability that cannot be limited by law.

You agree to indemnify and hold harmless HRD Lax Leagues and its owners, officers, employees, and suppliers from any claim, loss, or expense (including reasonable legal fees) arising out of your content, your use of the Service, your violation of these terms or of the law, or — if you operate a League — your programs and the conduct of your staff and volunteers.

You may stop using the Service at any time and delete your account from the app or by emailing us. A League may end its use of the platform under its separate agreement with us; when it does, we will give it a reasonable opportunity to export its records.

We may suspend or terminate access — for an individual account or an entire League — if these terms are violated, if the Service is being used in a way that endangers a child or another user, if payment obligations go unmet, or if we are required to by law. Where circumstances allow, we will give notice first.

Sections that by their nature should survive termination do survive it: content licenses already exercised, disclaimers, limitation of liability, indemnification, and governing law.

We improve the Service continuously and may add, change, or remove features. We may also update these terms; the effective date at the top always reflects the current version, and for material changes we will give notice by email, in the app, or on this page before they take effect. Continuing to use the Service after a change means you accept the updated terms. If you do not accept them, stop using the Service and delete your account.

These terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. You and we agree to the exclusive jurisdiction of the state and federal courts located in North Carolina for any dispute arising out of or relating to these terms or the Service, and each of us waives any objection to venue there.

Before filing anything, email us at support@laxleague.com and give us thirty days to work it out — most problems are faster to solve that way.

These terms, together with the Privacy Policy and any separate written agreement between us and a League, are the entire agreement between you and us about the Service. If a provision is held unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these terms creates a third-party beneficiary other than Apple as stated above.

HRD Lax Leagues — support@laxleague.com. For anything about a specific League’s program, use the contact address in that League’s site footer.